Data Source Connection Issue

Incident Report for Dust

Resolved

The fix has been rolled out. Agents should now answer properly, creation and edition of agents is available again.
Posted Mar 31, 2025 - 12:12 UTC

Monitoring

We are experiencing a critical issue affecting agents using data sources. Agents may not have access to their configured knowledge bases, which could result in incomplete or inaccurate responses, and agent creation and modification is disabled.

We are rolling out a fix, the issue should be resolved in 15 minutes.
Posted Mar 31, 2025 - 12:05 UTC

Update

We are experiencing a critical issue affecting data source connections across all workspaces. We have identified the issue and are preparing a fix. During this time, agents may not have access to their configured knowledge bases, which could result in incomplete or inaccurate responses, and agent creation and modification is disabled.
Posted Mar 31, 2025 - 11:46 UTC

Identified

The issue has been identified and we are working on a fix
Posted Mar 31, 2025 - 11:43 UTC

Update

We are experiencing a critical issue affecting data source connections across all workspaces. We are investigating the issue and hope to have it resolved as soon as possible. During this time, agents may not have access to their configured knowledge bases, which could result in incomplete or inaccurate responses.
Posted Mar 31, 2025 - 11:19 UTC

Investigating

We are experiencing a critical issue affecting data source connections across all workspaces. We are investigating the issue and hope to have it resolved as soon as possible. During this time, agents may not have access to their configured knowledge bases, which could result in incomplete or inaccurate responses.
Posted Mar 31, 2025 - 11:18 UTC