Dust EU Region unavailable

Incident Report for Dust

Resolved

Between 00:00 UTC and 07:20 UTC today, EU users were unable to access Dust due to an expired TLS certificate. The Google-managed certificate for EU subdomains (eu.dust.tt, eu.connectors.dust.tt, eu.viz.dust.tt) failed to auto-renew.

We identified the root cause, provisioned a new certificate, and all EU services are fully operational again.

Connectors synchronization should not have been affected. Webhook-based triggers where lost during this timespan, as well as remote automation platform workflows (like n8n, make, or zapier).

Posted Mar 16, 2026 - 23:00 UTC